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ONLINE SHOPPING
444 44 16
WORKING HOURS
  • Cinetime 12:30 - 21:30
  • Game Factory 10:00 - 22:00
  • Qualitasspa 07:00 - 22:00
  • Safahat Lokantası 12:00 - 22:00
  • Kafe Safahat 10:00 - 22:00
  • Playtime 10:00 - 22:00
  • Department Store 10:00 - 22:00
  • Hypermarkets 10:00 - 22:00

Eskişehir Mall

Evaluate this mall.

Özdilek Assessment System


Dear Guest,

Managing its aim of providing you with the best and quality services through international quality management systems, Özdilek family believes that they will reach the best results with your opinions and assessments in line with the “continuous improvement” principle. We would like to inform you that we review your feedback with precision, and kindly ask you to share your valuable opinions and suggestions with us. Thank you for answering our questionnaire and for your time.

  • Department Store
  • Hypermarket
  • Cafe and Restaurant
  • WC
  • Dry Cleaning
  • Cinema
  • Comments
  • Upload Photo
  • Personal Details
  • Store Cleanliness
  • Friendliness of the Staff
  • Quality/Price Balance
  • Childcare Room Services
  • Store Ventilation
  • Cash Services
  • Service Quality
  • Quality of the Products
  • Product Range
  • Store Decoration
  • Sound Quality of the Music Broadcast
  • Selection of the Music
  • Grocery Store Cleanliness
  • Service Quality
  • Friendliness of the Staff
  • Quality of the Products
  • Quality/Price Balance
  • Product Range
  • Freshness of the Products
  • Childcare Room Services
  • Grocery Store Decoration
  • Grocery Store Ventilation
  • Sound Quality of the Music Broadcast
  • Cash Services
  • Selection of the Music
  • Cafe-Restaurant Cleanliness
  • Friendliness of the Staff
  • Childcare Room Services
  • Cleanliness of the Service Materials
  • Solidness of the Service Materials
  • Quality of the Products Offered
  • Quality / Price Balance
  • Duration of Order Placement
  • Cafe-Restaurant Decoration
  • Cafe-Restaurant Ventilation
  • Sound Quality of the Music Broadcast
  • Cash Services
  • Selection of the Music
  • Adequacy of Ventilation of WC
  • WC Cleanliness
  • Cleanliness of the Toilets/Urinals
  • Adequacy of Auxiliary Materials
  • Quality of Auxiliary Materials
  • General Cleaning
  • Friendliness of the Staff
  • Quality/Price Balance
  • Service Quality
  • Cleanliness of the Materials Used
  • General Cleaning
  • Friendliness of the Staff
  • Audio and Video Quality
  • Service Quality
  • Ventilation of the movie theatre
  • Decoration of the Movie Theatre
  • What you like
  • What you don’t like
  • Recommendations about our services
  • Recommendations for our products
  • What do you think about our way of handling complaints and developing solutions?
  • Do we have an employee that takes care of you more? Name Surname of the Employee
  • How many times a month do you visit Özdilek? 1 times 2 times 3 times 4 times more
  • Do you think you will prefer our services for your next purchases? Yes Maybe No What is the reason? (Fill in if your answer is Maybe / No.)
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